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Should pre-order be offered online, this enables you to purchase an item that is set to arrive later in the season. As soon as the pre-order items are available we immediately package your products and send them to the address you supply us with when placing your order. The delivery times for each item will depend on the release of each garment, but please note that in some cases this can take up to 4 weeks. We will provide a customer care email upon time of your purchase to better indicate the delivery date/status of your pre-ordered item(s). All products purchased through our pre-order service are to be paid for in full. Once your order has been made it will be processed automatically. No cancellations can be made at this time. For refunds and exchanges see above, or get in touch.